How can we help?

Find answers, report issues, or get in touch with our support team.

Common topics

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Getting Started

Learn how to install Kweli, set up your account, and activate your license key. Get up and running in minutes.

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Billing & Subscriptions

View pricing plans, manage your subscription, request refunds, and handle cancellation requests.

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Troubleshooting

Fix extension issues, resolve "no results" problems, and troubleshoot common technical questions.

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Feature Requests & Feedback

Share your ideas for new features, provide feedback on your experience, and help shape Kweli's future.


Get in touch

Fill out the form below and we'll get back to you as soon as possible.


FAQ

Frequently asked questions

How do I install Kweli on Chrome?

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Visit the Chrome Web Store, search for "Kweli", and click "Add to Chrome". The extension installs instantly with no configuration required. Once installed, you can start fact-checking immediately.

How much does Kweli cost?

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Kweli offers a free plan (5 fact-checks), Basic ($4.99/month), Pro ($9.99/month), and Annual ($49.99/year) plans. Visit our pricing page for full details and to upgrade your plan.

Why am I not getting any results?

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Kweli searches across 100+ verified fact-checking sources. If no results appear, it means the claim hasn't been reviewed by these fact-checkers yet. Try rephrasing the claim or checking specific details. You can also report missing checks to help us improve.

Is my data private and secure?

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Yes. Kweli only sends the text you check to our servers. We never track your browsing history, store your data long-term, or sell your information. Your privacy is our priority.

How do I cancel my subscription?

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You can cancel your subscription anytime from your account settings. Cancellations take effect at the end of your billing cycle. If you have questions about refunds, please contact our support team.


Prefer email?

Reach out directly to our support team

support@kweli.app